Refund and Returns Policy

Online Store Policy

We will happily exchange or refund products at any time, provided the goods are in original condition and accompanied by proof of purchase. The seal must be intact on CD’s, DVD’s and similar media items. We are unable to refund freight/shipping charges except in circumstances where the goods are faulty, are not as described or do not match the sample shown.

Donations Refund Policy

Soka Gakkai International Australia accepts financial contributions to support it’s activities for the promotion of peace, culture and education in Australia based on the life affirming philosophy of Nichiren Daishonin. If you believe that an error has been made in connection with your online contribution, contact us at admin@sgiaust.org.au or (02) 9763 2283. We will endeavour to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate.

If you change your mind about contributing to SGI Australia for any reason, Soka Gakkai International Australia is happy to honour your decision as long as you request a refund within 14 calendar days of the date on which you made the contribution. To request a refund, email admin@sgiaust.org.au or phone us on (02) 9763 2283. Refunds will be issued as a credit to the credit card used for the original contribution.